MTC Tools: Designing Mobile at Scale

I was the first designer tasked with bringing MTC Tools—a previously desktop-only internal platform—into a scalable mobile experience. I delivered modular, reusable designs for search, navigation, and profiles that worked across multiple user roles within the Angular application.


Overview

The Missionary Training Center (MTC) needed to modernize its internal mobile app. Various departments were relying on a clunky Google Site that was inconsistent with the desktop application.

Goal: Create a consistent, scalable mobile experience that works across multiple user roles.

Role

UX Designer

Team

Myself and the Lead UX Designer

Timeline

2 months


Challenges

Inconsistent Experiences

Admin, User, and Mobile experiences all contained different data

Many User Roles

Content would vary widely depending on the user's role

Legacy System

Constant discovery of new functionality within a legacy system

Discovery

Gap Analysis

Data was consolidated and analyzed to create a single data model.

Discovery

Component Testing

Users we're given a list of tasks and we're analyzed to see how they interacted with core components.

Discovery

Desktop Design

Discovery

Solving for Multiple Roles

Discovery

Creating a Dashboard

Discovery

Finalizing the Profile

Discovery

Handoff & Implementation Support

After delivering final designs, I presented the component system and flows to a cross-functional team of designers, developers, and product managers. The modular nature of the designs made it easy to distribute development tasks across the team.

Though I shifted into a support role, I stayed involved throughout implementation to:

  • Clarify design edge cases
  • Validate development against design specs
  • Contribute to QA reviews and feedback cycles

Result: A smoother design-to-dev handoff with minimal rework and higher design fidelity in the final product.


Takeaways

  • Always start with the data
  • Designing within technical constraints sharpens your problem-solving